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Introduction of Institute for Supply Management (ISM®)

Founded in 1915, the Institute for Supply Management™ (ISM) is the largest supply management association in the world as well as one of the most respected. ISM’s mission is to lead the supply management profession through its standards of excellence, research, promotional activities, and education. ISM’s membership base includes more than 40,000 supply management professionals with a network of domestic and international affiliated associations. ISM is a not-for-profit association that provides opportunities for the promotion of the profession and the expansion of professional skills and knowledge.

 

Introduction of ISM® – CPM Certification

The Certified Purchasing Manager (C.P.M.) designation is globally the most recognized designation for supply management professionals. The program is designed for experienced supply managers, and focuses on managerial and leadership skills, plus a variety of specialized functions designed to enhance the value of the profession. To compete in today's environment, supply managers must learn to think strategically, broaden their perspective, and view themselves as service providers.

 

CPM (Certified Purchasing Manager) Certification

Course Curriculum (including exam question number)

3Days
(18hrs)

Module #1 - PURCHASING PROCESS

101

Establish procurement plans and make decisions necessary to purchase products or services in congruence with organizational objectives and sourcing strategies. (6 questions)

102

Review purchase requisitions in accordance with organizational requirements and/or budgetary constraints. (3 questions)

103

Determine appropriate methods of procurement.(6 questions)

104

Perform cost/benefit analyses on planned acquisitions. (5 questions)

105

Review supplier samples and/or demonstrations with the buying organization management and/or user departments.(3 questions)

106

Develop/review specifications, statements of work, performance terms, and/or acceptance criteria. (7 questions)

107

Locate and select potential sources of materials or services. (6 questions)

108

Prepare and solicit competitive bids, quotations, and proposals with pertinent specifications, terms, and conditions. (6 questions)

109

Manage and develop lists of recommended sources.(3 questions)

110

Evaluate competitive offerings to determine the overall best offer for a product/service.(8 questions)

111

Conduct supplier visits/evaluations to determine suitability. (6 questions)

112

Measure supplier performance using rating systems and/or predetermined standards.(5 questions)

113

Prepare and/or issue contracts/purchase orders.(4 questions)

114

Obtain legal review and approval of a contract when required. (5 questions)

115

Administer contracts/purchase orders from award to completion. (3 questions)

116

Expedite deliveries and conduct follow-up procedures when necessary.(2 questions)

117

Resolve contract/purchase order differences with suppliers. (4 questions)

118

Resolve payment problems with suppliers and user departments.(2 questions)

119

Review and revise purchasing practices to ensure their conformance with established laws, policies, and ethical principles.(4 questions)

120

Manage files of agreements, equipment records, and/or specifications.(2 questions)

 

3Days
(18hrs)

Module #2 - SUPPLY ENVIRONMENT

201

Prepare for and develop strategies and tactics for negotiations. (7 questions)

202

Conduct negotiations with potential and/or current suppliers to obtain maximum value. (6 questions)

 

 

203

Develop/utilize a computerized purchasing system (e.g., online buying, EDI, Web-based electronic commerce).(6 questions)

204

Develop/implement/maintain a database of specifications, suppliers, products, and/or services.(5 questions)

205

Develop/utilize a computerized inventory and/or capital equipment tracking system.(5 questions)

 

 

206

Resolve quality problems with suppliers and user departments.(6 questions)

207

Develop measurements for quality improvement and target setting (e.g., "best in class" benchmarks). (6 questions)

208

Develop/manage/evaluate relationships with other internal departments.(6 questions)

209

Participate in cross-functional and/or multifunctional teams (e.g., project management, process improvement).(6 questions)

210

Recommend/implement changes to the organization's purchasing, supply management, and material usage policies as needed. (5 questions)

211

Disseminate information and provide training related to purchasing and supply management policies and procedures.(5 questions)

212

Develop/manage effective relationships with suppliers, utilizing such techniques as supplier partnerships, strategic alliances, supply chain management, and supplier training programs.(7 questions)

213

Review product availability and/or pricing information with suppliers.(6 questions)

214

Conduct interviews with current and prospective supplier sales personnel.(3 questions)

215

Coordinate/review/respond to supplier inquiries, protests, and appeals.(3 questions)

216

Develop/implement a small business/disadvantaged supplier development program.(5 questions)

217

Represent the buying organization in meetings with corporations, government agencies, professional associations, media, and other organizations.(3 questions)

 

3Days
(18hrs)
Module #3 - VALUE ENHANCEMENT STRATEGIES

301

Conduct decisions to "make or buy," privatize, or outsource products or services.(7 questions)

302

Conduct decisions to lease or buy equipment.(5 questions)

303

Develop financing and leveraging strategies for purchases.(5 questions)

304

Organize, control, and minimize the storage of materials.(6 questions)

305

Meet with appropriate departments to discuss current material inventories, and establish restock levels or just-in-time strategies.(6 questions)

306

Determine sources of and reconcile inventory discrepancies.(3 questions)

307

Handle obsolete equipment/materials, surplus equipment/materials, and scrap.(4 questions)

308

Develop/implement a standardization program.(6 questions)

309

Develop/implement a process improvement program.(7 questions)

310

Develop a cost reduction, cost avoidance, cost containment program (e.g., value analysis, consolidation of orders/suppliers, leadtime reduction, activity-based costing).(7 questions)

311

Coordinate the introduction of new and modified products and services with appropriate departments.(6 questions)

312

Plan purchasing, sourcing, and supply strategies based on forecasted data. (6 questions)

313

Develop supply plans and strategies based on forecasts of future demand.(6 questions)

314

Provide forecasted data of future organization buying requirements to suppliers. (5 questions)

315

Develop and maintain market awareness through merchandise shows, trade periodicals, and other resources to secure new product and pricing information.(5 questions)

316

Provide data on current and future market conditions to management, sales management, and/or user departments.(6 questions)

 

3Days
(18hrs)
Module #4 - MANAGEMENT

401

Develop strategic plans and objectives (short and long-term).(11 questions)

402

Develop goals and objectives of purchasing and supply department aligned to organizational goals. (11 questions)

403

Plan/develop/provide operating policies, guidelines, and procedures.(9 questions)

404

Prepare periodic reports of department activities for senior management and other areas of the organization. (7 questions)

405

Analyze and resolve issues raised in purchasing and supply audit reports.(5 questions)

406

Develop/utilize criteria for evaluating purchasing and supply department performance.(8 questions)

407

Prepare and/or administer a purchasing department/supply management budget.(7 questions)

408

Design, modify, and/or manage operational forms (paper and/or electronic).(3 questions)

409

Supervise and lead purchasing/supply staff.(11 questions)

410

Hire, promote, and/or dismiss purchasing/supply personnel. (8 questions)

411

Evaluate purchasing/supply staff performance. (8 questions)

412

Conduct/authorize job training for the development of the professional competence of the staff. (9 questions)

413

Resolve employee performance problems. (7 questions)

414

Implement programs to prevent and respond to discrimination or harassment.(6 questions)

 

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